If you would like to return products purchased on our website please read the guidance below

Need help to return a product? Please call +357  22 66 23 60


  • Products purchased from our website can be returned within 7 days of receipt. This does not apply to products where hygiene is concerned and product seals have been broken (Reedsmouthpieces etc).
  • Products purchased through our website cannot be returned to our retail store.
  • We cannot accept liability for returned products that we don’t receive or for those that get damaged in transit on their return.
  • The item(s) returned must be in its original and saleable condition. This includes all original packaging that must be undamaged and intact (except where an item is faulty).
  • All products will be inspected on return. Where we have to make reductions in price to facilitate re-sale, you will be notified and the cost will be deducted from your refund.
  • Goods are your responsibility until they reach our warehouse, so please ensure you package them up well to prevent any damage or loss during shipping.
  • The initial postage and packaging charge is nonrefundable.
  • Please send all returns to the following address:

9-11 Phokionos Street 

We aim process refunds 24 hours of receipt.


Orders received before 13:00 are normally shipped the same day. Local orders are generally received in under 7 days.